For inquiries regarding your order, please note that our trainers are made to order with a lead time of 4-6 weeks. If you require the shoes by a specific date, particularly for a gift, kindly mention this in your message. We strive to accommodate such requests to the best of our ability.

If you need guidance on shoe cleaning, are interested in a custom design not featured on our website, or have any other questions, please feel free to fill out the form below. We also welcome feedback or suggestions to enhance your experience with us.

Alternatively, connect with us at info@platinumshoecare.co.uk. We strive to respond within 24 hours.

Customer Service: 01884 763180
Business Hours: Monday - Friday, 08:00-17:00